Get to Know Your Customers
With Persona Design
Build trust with your ideal customer through user research. I can help you identify your ideal personas with thoughtful research methods that provide clarity and understanding to take your next step to making a great product.
Need to create a persona? Let’s work together.
Identify The Market & Understand The Story
Visually documented processes can effect real change for users and companies. Service design, journey mapping and empathy maps are an excellent way to kick off a project.
Solve The Right Problems
Using a “How might we…” frame work, bring the most value to users by uncovering what frustrations and friction points exist for them during an experience.
Prototype The Experience
Sketch or create lo & high fidelity prototypes quickly alongside users to align on what mental models are ideal or problematic.
Test & Validate Outcomes
Synthesize research findings, coordinate outcomes, draft discussion guides, conduct usability testing, create surveys, card sorting, heuristics evals and more.
Iterate with a Workshop
Let’s spend an afternoon brainstorming your problem and ideating potential solutions in an intentional way.
Organize Information With The Right Architecture
Low fidelity architecture planning and product modeling is the best way to start designing a product or website from scratch.
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